Frequently Asked Questions

Cloud Duplicate Finder scans your cloud drives for duplicates and relieves them of all the needless bit of (duplicate) data once you give your assent to it. The whole procedure is designed to help you recover several GBs (and more) of storage space which was previously lost to duplicate data.

In this section, we’ve come up with questions which arise in an average user’s mind about the duplicate cleanup, the safety of the whole operation as well as any miscellaneous queries. We plan to keep on populating this section with any queries which we get via the email as well as the support form, that are determined to be beneficial to the users at large. If you’ve got a particular query in mind and can’t spot it here, please email us at support@cloudduplicatefinder.com right away. We’d love to help you!

Answer

This website intends to serve as an extremely secure yet easy-to-use platform for the average internet user to rid their cloud drive of any duplicate data.

Answer

NEVER! We take the sanctity of our clients’ data extremely seriously and neither now, nor in the future will ever attempt to copy even a fraction of your data. We know we enjoy your utmost trust and confidence and that is what we cherish and value. And we will always undertake herculean efforts to ensure we come good on our promise to safeguard your data at all times.

Answer

The whole procedure goes as follows:

  • The user visits https://cloudduplicatefinder.com and clicks the login button.
  • The user enters the login credentials for the account registered with Cloud Duplicate Finder and clicks Sign In.
  • The user clicks the Add Drive button and then selects the concerning cloud drive from the next menu that pops up.
  • The user will now enter the login credentials for the cloud account they want to scan for duplicate data (Google Drive, OneDrive etc) in the official login portal of the respective cloud service and sign in.
  • The user clicks Yes in the next pop up to signal their approval for Cloud Duplicate Finder to access their data through the official API of the concerning cloud service provider.
  • Once the entire data hierarchy has been loaded, the user selects the folder(s) to be scanned for duplicates and clicks the Search button to initialize the process.
  • Cloud Duplicate Finder creates an image of every single file and then compares it with all the remaining, untested images of the search query to determine if there are any duplicates.
  • Once the scan is over, a brief summary is shown to the user laying out the scan results.
  • The user can then simply apply a criterion to choose which kind of duplicates they want to retain (e.g. oldest, least modified etc) or manually select them.
  • The last step involves the user simply green lighting the duplicate deletion.
Answer

Yes. You’re most welcome to try out the Trial User mode of Cloud Duplicate Finder. You can easily scan your cloud drive for free regardless of the data volume, but you’ll have to subscribe to one of the subscription plans before you can do the final act of sweeping the duplicates.

Answer

NEVER! As we’ve stressed in the lines above, this website employs the latest state-of-the-art security tool, namely Secure Sockets Layer (SSL) to ensure an environment of maximum security where you can confidently perform duplicate data scan with the assurance that your data can neither be accessed by any unauthorized person nor can any staff member ever access your data, past scan results or find about any subsequent actions you took.

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If something seems to have gone wrong, you can shoot us an email at support@cloudduplicatefinder.com and we’ll be at it right away.

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Definitely. We’re sorry we don’t currently work with the cloud service platform you’re currently using. We’ve just begun to branch out, and it is surely the starting of bigger and better things to come. We’re building up things slowly and steadily and will keep on adding up cloud storage platforms with the passage of time. Do visit us sometime in the future to check if your wish has been granted! :)

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We’d feel very bad to see you go, but we won’t make it more painful by manipulating the procedure or bombarding you with those endless pop up messages and emails. You can easily terminate your account by clicking the relevant option in the My Account section. If you’d love to share the reasons why you decided to part ways, you can always get in touch at support@cloudduplicatefinder.com.

Answer

We’ve stated and demonstrated at every single step, we’re very meticulous about data privacy and data protection. As soon as a user opts to deactivate their account, a powerful mechanism kicks in instantly to sweep off even the most tiny bit of information related to your cloud accounts, your Cloud Duplicate Finder account, your scan transaction history as well as any scan results awaiting action. Stay assured at all times about your data’s sanctity.

Answer

Who would like to kill the fun by letting out a little too much, but we’d like to reveal a bit of the goodness to come your way in the future. Pretty soon, we’ll be rolling out some neat functionality that will enable you to perform a scan on folder(s) across multiple cloud platforms! Yes, you read it right. :)