Frequently Asked Questions
Find answers to the most common questions about Cloud Duplicate Finder, supported platforms, security, pricing, and the Google Photos duplicate finder extension.
General Questions
What is Cloud Duplicate Finder (CDF)?
Cloud Duplicate Finder is a secure web application designed to help you scan, identify, and remove duplicate files stored across various cloud storage platforms, freeing up valuable storage space.
Which cloud storage services does CDF support?
CDF seamlessly integrates with the most popular cloud platforms, including:
- Google Drive
- Google Workspace
- Dropbox
- OneDrive
- Box
- Amazon S3
What types of files can Cloud Duplicate Finder scan?
CDF can scan all types of files, including documents, PDFs, videos, audio files, archives, and images.
Security & Privacy
Is Cloud Duplicate Finder safe to use?
Yes, absolutely. Security is our top priority. Cloud Duplicate Finder uses the official OAuth login process, which means we never see or store your cloud passwords. Furthermore, CDF is a CASA Tier 2 verified app, ensuring it meets rigorous, industry-recognized security standards.
Does CDF download my files to scan them?
No. CDF interacts with your cloud accounts using official cloud APIs. It analyzes file metadata and hashes to identify duplicates without downloading the actual content of your files to our servers, keeping your data private.
Pricing & Free Trial
Can I try Cloud Duplicate Finder for free?
Yes! CDF allows you to run a free scan so you can see exactly how many duplicate files are cluttering your cloud storage and how much space you can recover.
Do I need a paid subscription to delete files?
Yes, while scanning and finding duplicates is completely free, the ability to delete or move the identified duplicates is reserved for paid subscribers.
Google Photos & Chrome Extension
What is the Google Photos Duplicate Finder Chrome Extension?
This is a specialized Chrome extension included as part of Cloud Duplicate Finder. It is specifically designed to help users scan, manage, and delete duplicate Google Photos directly within their Google Photos account.
How many photos can I delete with the Google Photos Chrome extension?
The extension allows users to delete duplicate photos from up to 5 sets of photos.